PeraPeraChat (hereinafter referred to as "the Service") is provided by the PeraPeraChat Operating Team (hereinafter referred to as "the Operator").
For inquiries or requests regarding the handling of personal information, please contact us via the inquiry form below.
Inquiry Form: https://forms.gle/Wjsxs3vSNLxjCHG27
2. Personal Information Collected
Account information (username, email address, etc.)
External SNS OAuth information (Apple / Google, etc.)
Chat messages and translation texts
Log data such as IP address, device information, browser information, cookies, etc.
3. Purpose of Using Personal Information
Provision of chat and translation functions
Identity verification, prevention of misuse, and security enhancement
Improvement of the Service, development of new features, and quality enhancement
Notifications of important announcements and changes to terms
Compliance with laws or guidelines
4. Methods of Collecting Personal Information
Information entered or submitted by Users
Profile information obtained through OAuth authentication
Automatic collection through server logs, cookies, and analytics tags
5. Third-Party Provision and Outsourcing
The Operator may entrust or share data processing with the following external businesses.
Except as required by law, personal information will not be sold or lent to third parties without the User's consent.
6. Retention Period of Personal Information
Member information may be retained for up to 2 years for legal obligations and security purposes even after withdrawal.
Guest information and temporary logs will be sequentially deleted after a certain period following the end of use.
7. Security Measures
The Operator implements appropriate security measures such as access restrictions, encryption of communications, and vulnerability countermeasures.
8. User Rights (Including GDPR)
Users have the following rights regarding their personal information.
Request for disclosure, correction, or deletion
Request for suspension of processing or objection
Data portability (for EU residents)
Requests can be made via https://forms.gle/Wjsxs3vSNLxjCHG27. The Operator will respond within a reasonable period after verifying the identity of the requester.
9. Cookies and Analytics Tools
The Service uses the following tools for service improvement and advertising distribution.
Google Analytics 4
Google AdSense
Cloudflare Web Analytics
The policy will be updated when tools are added or removed.
10. Policy Revisions
The Operator may revise this policy as necessary. The revised policy will take effect when posted on the Service.
11. Governing Law and Jurisdiction
This policy is governed by Japanese law. In the event of a dispute related to the Service, the Tokyo District Court shall be the exclusive court of first instance.